Everest Careers

WHAT IS IT LIKE

Working at Everest

Here at Everest, we’re dedicated to creating the world’s best ice and water vending machine by with talented individuals who share our passion to change the ice business. Our work culture is fast-paced, energetic and innovative. We are headquartered in the Apopka, Florida we work to build an inclusive environment in which everyone, regardless of gender, race, religion, age, or background, can do their best work.

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We are currently recruiting proven and ambitious sales achievers with at least five years of experience in sales and account management, with a focus on inbound sales and capital equipment. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference.

Everest sells equipment directly to our customers. Our customers consist of entrepreneurs, Franchise seekers, and chain businesses such as Convenience, Grocery, Hardware, or Car Wash owners. We sell exclusively via phone from our office in Apopka, FL, and assist our customers from initial contact through equipment install. Our sales team is responsible for both company generated inbound inquiries interested in learning about our company and our equipment as well as self-generating sales through their own efforts.

The Equipment & Market Specialist is responsible for maintaining established accounts and securing new accounts. You will act as liaison with cross-functional internal teams (Sales, Marketing, Production, and Service Departments) to make sure your customer is satisfied from the initial sale through manufacturing, shipping, install, and post-sale service. Interested? Click here

  • Bachelor’s degree in business, marketing, economics, or related field preferred but not required.
  • Minimum 5 years of sales experience with strong phone skills required.
  • Experience in selling capital equipment is highly desirable.
  • Deep understanding of sales processes and dynamics.
  • Must be able to effectively present and close sales in a remote environment, including formalizing contracts and negotiating price points, when necessary.
  • Excellent verbal, interpersonal, communication, problem-solving, and presentation skills are a must.
  • A commitment to excellent customer service.
  • Ability to perform in a fast-paced environment.
  • Proactive, quick learner, and a self-starter.
  • Strong attention to detail, organization, deadlines, and reporting.
  • Proficient in MS Office Suite, Outlook & Internet applications.
  • Experience using CRM required.
  • Competitive salary (base salary plus generous commission plan).
  • Generous holiday and paid time off schedules
  • Ongoing professional development training
  • Visible, exciting work supporting sales of cutting edge technology and solutions.

Sales Executive

Equipment Sales Specialist

Inside service tech

Support

Inside Ice Vending Service Technicians communicate with end users and field technicians directly, providing excellent customer support over the phone and via email to assist in repairs on warranty and non-warranty vending equipment. Inside Vending Service Technicians work closely with manufacturers and field technicians to recommend engineering changes and document equipment and component failure rates. This role is located in our office in Winter Garden, FL and requires occasional travel or on-site equipment repair. A passion for problem-solving while working closely in a cohesive group environment is a must on this fast growing team. Interested? Click here

  • Field a high volume of calls on ice vending equipment with over-the-phone diagnostics and troubleshooting
  • Provide exceptional customer service, effectively communicating equipment information and solutions in a professional and friendly manner
  • Utilize equipment manuals, wiring diagrams, and parts lists to diagnose and resolve equipment issues
  • Maintain customer call information in company database to better assist customer with future inquiries
  • Communicate and adhere to manufacturer partner warranty policy
  • Receive incoming calls from field technicians and provide diagnostic support on client products
  • Accept and handle escalated technical/diagnostic calls from sales reps and account coordinators
  • Respond to customer and field technicians emails of a technical nature
  • Communicate to clients for approvals, diagnostic results, and shipping inquiries
  • Document support on warranty service calls in a tracking database
  • Support customers with identifying and reordering parts
  • Work closely with national service providers and individual service companies to provide product information and support
  • Complete status updates on service call completion
  • Report to technical management common issues identified from service partners for escalation
  • Performs other specific duties or assignments as directed by Management
  • High school education or equivalent is required
  • 1+ years of experience in refrigeration, electric appliances, vending machines or HVAC is preferred
  • Ability to read parts lists, equipment schematics, part breakdowns and wiring diagrams
  • Capability to explain complex technical information in a clear and understandable manner
  • Excellent customer service skills both verbal and written
  • Passion to solve the hard problems and innovate to find solutions
  • Ability to multitask and thrive within a fast paced, team atmosphere
  • Fluent in spoken and written English
  • Multilingual (Spanish) an asset but not required
  • Effectively and accurately communicate the written word, via email, and the spoken word, via telephone
  • Must have technical/diagnostic ability along with analytical ability to diagnose problems above basics
  • Must have basic mechanical skills
  • Ability to read/understand service manuals/bulletins
  • Ability to work with minimal supervision
  • Ability to research using traditional and online resources
  • Must be PC proficient with basic skills in Internet, Excel, and Word

Production and Assembly Technicians will perform a wide range of skills including: Assemble, fit and mount sub-assemblies, components, and standard fixed assemblies in electrical control equipment. Perform assembly required for test preparation and final inspection. Use established power checking procedures and equipment to verify the electrical/mechanical integrity of units assembled. This role is located in our office in Apopka, FL, and may require occasional travel or on-site equipment repair. A passion for problem-solving while working closely in a cohesive group environment is a must on this fast-growing team. Interested? Click here

  • Demonstrate the ability to read, interpret, and work from drawings, controlled documentation, and processes such as layout drawings, mechanical drawings, assembly procedures/work instructions; schematics, engineering drawings, and parts list.
  • Assemble, repair, inspection, reassembly, testing, replacing, refitting, and adjusting products as required.
  • Diagnose problems and implement preventative measures to reduce the need for rework.
  • Help troubleshoot and resolve issues for assemblies that fail to pass testing.
  • Provides technical support and solutions to problems.
  • Keep a clean, organized, and thoroughly maintained workspace.
  • Ensure product quality and conformance to design requirements.
  • Strong safety work ethic – recognizes the importance of properly handling hazardous materials, chemicals, tools, etc.
  • Manage and stock part inventories
  • Minimum of 5 years of mechanical or electrical assembly experience
  • Strong attention to detail, communication, and leadership skillsHigh school education or equivalent is required.
  • Ability to read parts lists, equipment schematics, part breakdowns, and wiring diagrams
  • Technical/diagnostic ability along with analytical ability to diagnose problems above basics
  • Ability to read and analyze technical drawings.
  • Must be familiar with shipping documents, including bill of lading and packing slips
  • Lift 50 lbs. with reasonable accommodation as required
  • Must have basic computer skills with strong attention to detail
  • Must be able to interact and contribute to a small team environment
  • Know and follow established job specific and facility wide health and safety procedures and rules
  • Ability to bring up and communicate health and safety issues, unsafe acts and safety suggestions to management’s attention or correct those they can
  • Participate in accident, injury and illness prevention activities
  • Ability to work with minimal supervision
  • Forklift driver certification
  • Experience in electrical equipment maintenance/installation
  • Experience using various tools, including Manual/electric/pneumatic tools, drill press, press brake, fork truck, jib crane, template/fixtures, hand carts, measuring and testing equipment, storage/packaging materials and prescribed safety equipment

Production and assembly

Technician

Communications Coordinator

We are seeking an eager marketing professional to assist our dynamic sales and marketing firm to passionately promote the companies that we represent on a regional and national level. 

College graduates with a bachelor’s degree in communications, marketing, public relations, journalism or business are encouraged to apply; preference will be given to applicants that have professional marketing or PR experience or who have held an internship in the public relations/marketing field. Interested? Click here

  • Work closely with strategic team to conceptualize and execute integrated campaigns that drive awareness, brand perception, and customer acquisition across social media channels
  • Manage our social media presence for various brands on FB, Twitter, Instagram and other communities
  • Monitor our social data via a social media analytics dashboard and track unusual activity. (Could also summarize results, and use data to optimize campaign performance)
  • Work with and cultivate relationships with media and bloggers
  • Identify relevant user-generated content to grow our social footprint, and engineer the appropriate incentives to encourage sharing and discovery
  • Write, plan and execute monthly e-newsletters and blog postings
  • Develop detailed social communications calendar
  • Provide product demonstrations and educate consumers on the product
  • Build and maintain strong peer/client relationships to exceed sales success
  • Build monthly dashboards/reports for social media and media outreach efforts 
  • Use multimedia tools and software to create marketing collateral for internal and external clients
  • Proficient in Microsoft Office Suite and Google Apps
  • Demonstrated ability to execute projects on time and to work collaboratively in a team environment
  • Strong aesthetic sense and the ability to collaborate closely with creative teams
  • Familiarity with social media analytics tools is a plus
  • Attentive to details
  • Excellent writing and editorial skill set
  • Possesses a self-reliant attitude
  • Charismatic, quick learner, fun to be around

An ASR generates customer sales appointments by calling on WARM, INBOUND LEADS for our Equipment Specialists by selling the benefits of our products and services to our customer base.  Interested? Click here

  • Utilize different software applications to obtain, verify and accurately capture customer related information
  • Place calls to inactive customers by operating telephone equipment, automatic dialing systems, and other telecommunications technologies
  • Influences customer to use our products and services by welling the benefits of the products. Use appropriate counter statements to directly overcome any initial objections realized
  • Complete appointments setting process by gathering the necessary customer related documentation, along with establishing the store location, time, and date of the appointment being set
  • Follow established call scripting for successful outbound and inbound call attempts consistently. Proved feedback to leadership team in call outcomes and propose best practice recommendations for future improvements.
  • Communicate to the store locations the appointment related information being established from the appointment setting call made
  • Secure information by completing call verification processes for inbound and outbound call attempts
  • Provide the customer with cross selling options across our product suite that best matches our customer’s preferences
  • Maintain a safe and clean working environment by complying with procedures, rules, and regulations
  • Contribute to a team environment by accomplishing desired results, while servicing the customer’s needs and working across departments.
  • Performance driven mindset while focusing on conversion rates, call productivity, implementing feedback and achieving desired vaporization goals
  • Must be a team player with a strong work ethic and possess an outgoing and positive approach
  • Work well in a fast paced environment
  • Must possess the ability to use discretion in handling confidential information
  • Superior working knowledge of relevant computer software including Microsoft Office, with the ability to work within more than one program simultaneously.
  • Due to the nature of our business a successful pre-employment background check is required
  • Proficient in Microsoft Office Suite and Google Apps
  • Demonstrated ability to execute projects on time and to work collaboratively in a team environment
  • Strong aesthetic sense and the ability to collaborate closely with creative teams
  • Familiarity with social media analytics tools is a plus
  • Attentive to details
  • Excellent writing and editorial skill set
  • Possesses a self-reliant attitude
  • Charismatic, quick learner, fun to be around

Account setting representative

Interested?

Everest Ice and Water Systems was founded with the vision of create not only the best machine in ice and water vending, but to be the forefront of innovation in our industry. We take that same approach when building our team and we believe it’s critical to our success as a global company.

Everest ice and Water Systems is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. If this sounds like you and we sound like the type of place you would like to work, click the button below to email us. We look forward to hearing from you!

Email us